Help & support

Getting startedWelcome to Farooq Music — the new home for AI music makersWhat Farooq Music 2.0 is, who it is for, what you can do as a listener and as an artist, what it costs (nothing today), and how to start in three steps. Getting startedHow to use Help & SupportWhat this section is, how it is arranged, and the rule that every new feature ships with its article. Getting startedJoin and upload your first songFor a new AI music maker — make your free account, become an artist, set up your artist page, upload your first song with its words, and share it. Getting startedBecome an artistHow a listener becomes an artist on Farooq Music — by asking (the waitlist), by an invitation, or at once when sign-up is open — and what an artist may upload. Getting startedHelp & Support — how to reach usWhere to find answers and how to reach the Farooq Music team — the help pages, the suggestions box, Report on a song, and the WhatsApp Channel. Getting startedThe status page — is everything working?farooqmusic.com/…/status shows whether the website, listening, uploads and sign-in work right now, what the team says about a problem, and the last 30 days. The app — phone, tablet and carThe Farooq Music app — getting aroundThe five places of the app (Home, Library, Search, Me, and History on a tablet), the language button, signing in, and what works without an account. The app — phone, tablet and carThe player, the words and the storyPlay, pause, next, previous, the gold line you can drag, shuffle and repeat, the words that follow the song, the story and the credits, Up next, and listening with the screen off. The app — phone, tablet and carFeed, Stations and RepostYour Feed shows the new songs of the artists you follow and what they reposted; a Station plays without end from a song, a language or a genre; Repost passes a song on to the people who follow you. The app — phone, tablet and carYour Library in the app — liked, offline, playlists, savedLiked songs, downloads for listening without internet, your playlists (make, rename, add, remove), and the albums and playlists you saved. The app — phone, tablet and carSearch and browseSearch songs, artists, albums and a line of the words; with nothing typed, browse the charts, stations, languages and genres. The app — phone, tablet and carTablet, iPad and the car (CarPlay, Android Auto)The big-screen layout on tablets, iPad and car screens; Apple CarPlay and Android Auto; listening safely while driving. The app — phone, tablet and carYour account in the app — sign in, password, two-step, data, closingSigning in with Apple, Google or e-mail, a forgotten password, a new password, two-step sign-in in the app, your devices, downloading your data and closing your account — all inside the app. The app — phone, tablet and carReport a song, or send us a suggestionHow to report a song that breaks the rules, and how to send the team a suggestion, a problem or praise from the app or the website. Listening (the website)Listening on the website — home, search, a song, your libraryHow a listener uses the new Farooq Music website: find a song, play it with the words, like and save it, make playlists, tell us what a screen needs. Listening (the website)Your page — profile, artist page, albums and playlists are ONE pageHow your profile and your artist page became one page, where each thing is edited, how a listener's playlists and an artist's albums appear on the page, and how every language of the world is shown. Listening (the website)Followers, following, comments and your historyFollow artists and people, see anyone's followers and following and follow or stop following from the list, find every comment in one place, and see everything you listened to, liked and commented on. Listening (the website)Messages — write to a person on Farooq MusicStart a conversation with anyone on Farooq Music by their @address, see at once whether the address is right, answer, mute, block, and close the window. Accounts & securitySigning in, passwords and languagesHow sign-in works on every admin and worker page, forgot password, and the one-language rule. Accounts & securityCan't sign in? Check this firstWrong password, too many tries, e-mail not confirmed, account blocked, two-step code not working, phone lost — what each message means and what to do yourself, before you write to support. Accounts & securityMy devices — where my account is signed inSee every phone and computer your account is signed in on, sign out any one of them, or all the others. At most ten devices at a time; the same device signing in again is never counted twice. Accounts & securitySecurity — who knocked, who got inSign-ins, failed attempts, blocked addresses, open sessions; block or unblock, sign someone out everywhere, force a new password. Accounts & securityTwo-step sign-in (authenticator app)Protect your account with a 6-digit code from your phone. Optional for everyone — strongly recommended. How to turn it on, sign in with it, use backup codes, and turn it off. Accounts & securityMembership — Guest, Listener, Artist, Artist ProThe four plans, what each gives, where you see your plan (from – to) and how to change it. Every plan is free today. Songs & catalogueSongs — the whole catalogueEvery song with its state, files, words and history; one song in full. Songs & catalogueUploads — songs coming inThe songs on their way in: sync runs, songs not public yet and what they still need, arrivals. Songs & catalogueReplacing a song's sound, cover and banner — and downloading your own soundThe owner of a song changes anything about it at any time — the sound file, the cover, the banner, every word of the details — from the song's edit dialog on the website. Songs & catalogueMy songs — hide, delete and bring back, download, and who may work on a songStudio → My songs is the control room of your songs — every song with its state, one-press hide and show, delete with 30 days to bring it back, the MP3 or the original download, and rights per song for your team. Songs & catalogueUploading a song — two steps, like SoundCloud, with the automatic checksStudio → Upload. Step 1 drop the sound file; step 2 the Track info opens (artwork, title, artist, genre, tags, description, privacy, advanced details, permissions, licensing). Press Upload — the song is live within minutes; every detail, even the artwork, can be changed later. Songs & cataloguePrivate songs and followers-only songs — the private linkMake a song private or for your followers only, send its private link to the people you choose, see what everyone else sees, and stop an old link with "New link". Team & workersTeam & workers — from invitation to paymentInvite people by e-mail, give them roles and kinds of work, agree charges, give them songs, approve, and see what is owed. Team & workersGive a song to a member — and take it backThe ASSIGNMENTS page: give one song to one member for one kind of work, follow its state, take it back, or give it to another member with a reason. Team & workersMY TASKS — the worker's sideWhat a member sees: the songs given to them, notifications, their profile, and the Sync Studio where they time the lines and hand in. Words, timing, approvalsErrors & backlogWhat failed on the platform and what still waits (songs still without words). Handed-in work is approved by the artist in Studio → Team on the website. Words, timing, approvalsThe words editor and the Sync StudioWhere a song's words live: the lines with their times, translations, the story, the credits — and the studio that times the lines. Words, timing, approvalsAuto sync — the engine times the lines, you check and saveIn the Sync Studio, Auto sync gives every line of a song a time; the lines it is not sure about are yellow. Check them, fix them with the usual buttons, and save. Songs that have words but no timing get a suggestion by themselves. Terms & privacyPrivacy policyWhat Farooq Music keeps about you, why, where, for how long, who else sees it (almost no one), and how to see, download, correct or delete it. Terms & privacyTerms of useThe rules for listening, making an account, uploading your music and using Farooq Music — what you may do, what you keep, and what we promise. Terms & privacyClose your account and delete your dataHow to download everything we keep about you, and how to close your Farooq Music account — what disappears at once, what after 30 days, and how to change your mind. Terms & privacyCopyright — claims and takedownsWhat to do when a song on Farooq Music is yours, how the uploader answers, how Farooq Music decides within 30 days, and how to appeal. AdministrationAll pages — the map of the admin siteOne page with every admin page — its picture, what it does, its English and Urdu address — plus the website pages you use and the old addresses that moved. AdministrationDay and night look — and the side menuEvery admin page in two looks — Day (white and blue) and Night (dark, one green accent) — with one switch in the side menu; the menu's groups, the current page, and the lines marked ↗. AdministrationHome — the whole platform at one lookOne look at the whole platform: health, backups, the catalogue, people, errors. AdministrationUsers & roles — accounts and rolesEvery account, its roles (listener, creator, worker, moderator, admin) and its audit trail. AdministrationBackups — take one, restore oneWhere backups are made, where they lie, how many days are kept; back up now; test a restore; really restore with undo. AdministrationFeedback & messages — what the listeners ask forThe suggestions box on every website screen lands here; read, mark planned or done, keep a private note. AdministrationUpdates & files — what each file doesA read-only map of every file of the platform, what it is for, which files link, and every update with its date. AdministrationArtists & requests — who may become an artistThe admin page Artists & requests — the rule for new artists (invitation · request · open), the upload rules, invitations, the waitlist and every artist's allowance. AdministrationServer watch — alerts, the status page and what to do when something breaksThe admin page Server watch — the server's own watch every 5 minutes, alerts by e-mail, the public status page and its notices, pausing uploads, and the steps when something goes wrong. AdministrationThe daily work board — your side, Claude's side, linked with NizamThe owner's page farooqmusic.com/farooqmusic2.0-plan/ — the music work still to do, Farooq's side and Claude's side, a Done button for your items, adding a pending work or an error, and the NAS link that keeps the page and Nizam the same in both directions.